Privacy Policy
1. Overview & Scope
This Privacy Policy details how Ramesh Tutorials ("Institution", "We", "Us", or "Our") collects, processes, protects, and handles personal data when students, parents, legal guardians, teachers, and staff interact with the Ramesh Tutorials Portal ("Application", "Mobile App", or "Website").
By registering an account, logging in, or accessing our services via mobile application or web browser, you acknowledge that you have read, understood, and agreed to the practices outlined in this policy.
2. Information We Collect
To deliver academic management, attendance tracking, fee receipts, and communication services, we collect necessary educational and contact identifiers:
- Student Name, Gender, DOB, Student UID / Roll Number
- Academic Class, Batch, Stream, Medium of Instruction
- Parent / Guardian Name, Contact Phone, Email Address
- Residential Address & Blood Group (for emergency records)
- Daily student attendance logs (Present / Absent status)
- Test marks, exam scores, and academic report cards
- Fee payment history, installment deadlines, digital receipts
- Online admission application submissions & documents
When accessing our mobile app or web portal, secure session logs capture standard device technical identifiers (operating system version, user-agent, secure authentication tokens) solely for session security and bug diagnostics.
3. How We Use Collected Data
We use the collected information exclusively for essential educational and institutional operations:
- Processing student admission applications and generating official student UIDs.
- Logging daily attendance and notifying parents of absences.
- Issuing digital fee payment receipts and sending installment deadline notifications.
- Providing parents with direct visibility into their child's academic performance.
- Enforcing secure, role-based portal access (Admin, Teacher, Staff, Student, Parent).
4. Data Security & Encryption Standards
We deploy industry-standard technical and organizational controls to protect student and institutional data:
5. Non-Disclosure & Zero Data Sale Guarantee
Data is strictly processed through secure cloud infrastructure providers (such as Google Firebase Cloud Infrastructure) required for database hosting, notification delivery, and user authentication.
6. Children's Privacy Compliance
Our platform serves educational purposes. Minor student profile information is provided with the explicit consent of their parents or legal guardians during enrollment. Parents and legal guardians retain the right to inspect, update, or request erasure of their child's educational records.
7. User Rights & Data Deletion Requests
In compliance with Google Play Developer Policies, users possess the following rights:
- Right to Access: Request a copy of your stored academic, attendance, and fee history.
- Right to Rectification: Request corrections to outdated contact phone numbers or details.
- Data Deletion Request: Parents/students can request account or profile data deletion by emailing rameshtutorials.edu@gmail.com. Upon verification by institution administration, account profiles will be erased in accordance with academic record-retention requirements.
8. Contact & Administration Office
If you have any questions or data requests regarding this Privacy Policy, please reach out to our administrative team: